You have 14 days to return your order, in its original packaging, unworn and in the same conditions it has been received and request for a refund.

 

All returns need to be ship to our warehouse address: (Fabio Magarotto,
Via Cesare Lombroso 8- 10125 Torino- Italy).

 

We refund the amount you payed for the returned goods within 48 hours after receiving the parcel.

 

Only regular priced items may be returned and refunded for their whole price.

Final sales items cannot be returned.

Returns are at your charge and you are responsible for returned items until they arrive back to our warehouse.

You can however return items purchased with a promotional or discount code and ask for a refund.

You are responsible for packaging up the item and posting it back at your own cost. We recommend a signed-for delivery with proof of postage. For territories outside of EU, we suggest to use standard postal service.

Before to ship your return, please contact us by email at info@lettheflowersflow.com or by using the CONTACT section on the website giving the following details:

Name and surname
Your phone number and email
The order number

FLO' - Let the flowers flow reserves the right to refuse to refund or exchange any items after this fourteen days period, or garments that are not returned in the same condition as when they were received.